We have two forms, you can buy directly from a page from USA, Europe or China and put our address in Miami or Madrid. Also we can make the purchase FOR YOU, you just have to send us the links of the products or images with the description to contacto@idebox.pe in order to give you the information.

The quote that is sent to your e-mail includes the price of the item, US taxes and the import service.

Our business IDEBOX PERÚ S.A.C. with RUC 20603705239 does have a receipt delivery system.

It is the delivery process (shipping confirmation) to the carrier in a foreign country of your merchandise, can be: Fedex, UPS, DHL, USPS, China POST, LASERSHIP, CORREOS.ES

The purchase order is a virtual document that is sent to your mail, this includes the detail of your purchase and the total cost of the items.

It's the number the carrier (Fedex, UPS, DHL, USPS, China POST, LASERSHIP, CORREOS.ES) provides to the online store so the merchandise can be tracked until ir arrives to our hasta la llegada de los productos a nuestro depot. This ensures that the purchase was made successfully.

You can get it in your e-mail history or on the page where the products were purchased, since it is generated once the products have been processed by your credit or debit card.

We call it to the process of taking the merchandise out of Custom (presentation of support documents) in order to nationalize it before it enters to the country.

It consists of joining your purchases and send them together to Peru even they have been made in different stores, therefore only one customs clearance will be generated. This is valid as long as they do not exceed 200 dollars together.

According to the new customs regime, individuals or companies can import for a maximum amount of $ 200.00, WITHOUT PAYING TAXES. If there is a surplus to this, it would have to be calculated with our Customs System, approximately 23% of the order.

• Send us the purchase order in the store where you purchased the products.
• Send us the Tracking Number
• Send us the DNI (scanned) or RUC number as the import will be done on behalf of your person or company.
• All the documents above will be sent to pedidos@idebox.pe

We handle a delivery time of 3 to 4 days once the products arrive at our depot in MIAMI and from 5 to 6 days from our depot in MADRID.

We do not charge for volume, only for the weight of the products.

NO, there are products that require a special permission or are prohibited from entering the country.

Among the prohibited products we have used clothing and footwear, used auto parts, drugs and other similar supplies.

By our side we have a list of recommended pages in the world which have been examined, therefore we provide security in the purchase. The store is RESPONSIBLE since the product leaves your store until the arrival at our depot, once the product is there, we take full responsibility.

Yes, the products you will find in the recommended pages are 100% original, since they have the patents of the brand recognized worldwide.

The notice of arrival of your purchases will be reported to your e-mail through our billing system indicating the maximum withdrawal time of Customs and delivery by us.

The pick up of the merchandise once it is released from Customs is in our Office, if you wish we can also coordinate a delivery to your home or office.

Yes, it is correct, our customers are located in different areas of the country, once the product arrives at our office in Lima, we take care of the packaging and labeling of the box so that it is sent to its destination via Olva Courier, Flores, Cruz del Sur or Mobile Bus.